Last updated: 1 November 2026

This policy covers information handled through aic5.com. For privacy enquiries, email [email protected].

Information and purposes

We receive the details you send by email or through forms, such as your name, email, phone number, message and quotation or property details. These are used to respond, prepare requested quotations and administer related services. Payment information submitted at checkout is handled by the payment provider.

Our website and service providers may process IP addresses, browser and device information, pages visited, referring links, and cookie identifiers to operate the site, prevent abuse, understand traffic and deliver advertising. Comments, if enabled, may also include information needed for moderation and spam checks.

Advertising, analytics and other providers

The site uses Google advertising and Google Analytics. Google may receive browsing and device information and use cookies for measurement and, depending on your settings, personalised ads. Read how Google uses information from partner sites. Embedded videos and other external content may collect information under their providers’ policies.

Hosting, security, email and payment providers process information needed for their services. Providers may process data outside your country. Retention varies with the purpose, legal obligations and each provider’s policies.

Your choices and requests

See our Cookie Policy for browser and advertising controls, including the Google Analytics opt-out add-on.

Depending on applicable law, you may request access, correction, deletion, restriction or portability, object to processing, or withdraw consent. Contact us to exercise available rights or raise a concern; you may also contact your local privacy regulator. Some records may need to be retained for legal or security reasons.

Updates

Changes will be reflected on this page with a revised date. For questions, use our Contact page.